Nano Nano
Tuesday, September 19th, 2006The day before I left for Europe, my Mom and I went to that Apple Store to get me a free Ipod. You see, we’d hoodwinked them the day before into selling us a computer at a 10% student discount. (I worked my tormented ABD act pretty hard…) In our rush to not be discovered, we declined the accompanying offer of a rebate for the full price of a new Nano. “No thanks!” Ugh. Stupid, stupid….
The next day, we had already installed AppeCare, and were feeling pretty bold about this ruse. We decided to go back to the Apple Store to claim that Ipod after all.
The first guy we spoke to refused out request outright. The deal would only be valid at the time of original purchase.
My Mom and I both put on our individual “hurt, but graceful enough not to wallow” shows for this guy.
“I mean, I understand—but tomorrow I’m flying back to Germany where they don’t even have music…” I think I remember saying.
The guy went in back to get his manager. We were so close to winning.
The manager came to the front. He was a really smiley, positive guy, probably around my age. He wore a black Apple t-shirt. No great shakes to look at…just really, really nice.
He chided us about the rules again, then winking, and saying he could basically (and he never does this) postdate our original receipt, making it look like we’d bought the computer that day.
After that announcement, the Steier ladies became very chatty, as people do when they know they’ve gotten away with murder. We cackled on to the manager about the weather, politics—whatever, as he re-entered our purchase data and adjusted the receipts. He’s chirp along, every so often—smiling the entire time.
I think we were in the middle of a flan vs. custard debate when I saw this guy’s scars. Enormous, purple scars rising vertically from the base of his palms—nearly to his elbows. The scars were so fresh that you could clearly see where every stitch had been anchored; two rows of dots on either side what must have been quite an epic laceration.
Suddenly, I felt worse than I’d ever felt in my life. This poor man, who only months earlier had felt so isolated, miserable, or just plain low, that he saw the need to open his own veins, was standing before us, grinning agreeably, and falsifying documents so that I could have a free new Ipod. My ill-begotten Nano.
My beautiful new black Nano.
If that doesn’t buy me a place in hell, I don’t know what will. Maybe I’ll get a discount.

